The SJ Chalk Talk Series focuses on clarifying questions and concerns from our recent customer feedback survey. Don’t hesitate to ask for more information in the comments section of each post!
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Have you ever tried to self-checkout at a busy grocery store? You feel smart for bypassing those long lines and maybe even a little smug knowing that you can bag your own groceries better. Heavy items on the bottom, play Tetris with the smaller items, separate the milk and liquids… that’s right, I just fit four bags worth of groceries into two!
Uh-oh.
Just as you bag your last yogurt, you get the dreaded, “Please remove the last item from the bagging area.” Cue eye rolling. You follow the prompt and ready your credit card only to be greeted with another message, “Please wait for an attendant.” You take a quick glance down the row of checkout stations and notice the lines dwindling faster than your patience. You give your best “Help me, now!” look to the attendant, he or she seemingly crawls over to your station, taps a few buttons on the monitor, and nonchalantly tells you that it’s okay to swipe your credit card. You leave the store swearing off self-checkout forever.
Sound a bit familiar? We want to make sure you never experience that frustration when you checkout on ShopJimmy. Thus, we made a few updates that we think you’ll like:
- We streamlined our checkout process. No more steps or unnecessary fields. You can clearly see how many fields you need to complete and how close you are from clicking the “Place Order” button and moving on with your life.
- We added PayPal. We repeat: In addition to credit card processing, you can now use your PayPal account to place your order.
- We checked and double-checked our security features. Every point in our checkout process is secure and safe. As usual, we never store credit card information and never relay your personal information to third parties.
- We’re also adding the option to checkout via your Amazon account soon.
So, next time you’re ready to order TV parts on ShopJimmy, confidently navigate over to self-checkout and place your order quickly and efficiently!
(Just remember that we have a bunch of friendly Customer Service Reps that can also “bag” TV part orders better than just about anyone else online.)
This will help the speed up. Thank fo this service.Your Truly,Charles E. Williams Sr.