ShopJimmy Returns Policy

ALL RETURNS

● All items must be packed in the original bags and boxes.

● Sticker labels must be in their proper locations.

● Please call 952.881.6492 or email returns@shopjimmy.com to receive a RETURN AUTHORIZATION NUMBER (RMA#) before returning any items.

● RMA# must visible on the OUTSIDE of the package. If RMA# is not visible on the outside of the package, ShopJimmy Shipping Depmartment will refuse the package, and it will be returned to sender at the expensive of the sender.

NEW / UNUSED RETURNS

We will take back any new or unused purchase over $25 (listed price). Please contact us before returning your purchase so that we may issue you a RETURN AUTHORIZATION NUMBER (RMA#). New/Unused purchases can be sent back to us at purchaser's expense for a refund minus the initial shipping charge on the purchase. All new/unused returns are subject to a 30% Restocking Fee. RMA#s for new/unused parts are available for 7 business days after the date of delivery.

DEFECTIVE RETURNS

All parts are pulled from working units. Buyer is protected against DOA and all items carry a 90 day warranty. Buyer has 90 days from date of delivery to report DOA/Defective claims. If you are having trouble with your purchase, please contact us as soon as possible and we will issue you a RETURN AUTHORIZATION NUMBER (RMA#) and work with you to resolve the issue. Restocking Fees do not apply to DOA/Warranty Returns.

Returns Policies may vary for other ShopJimmy Stores. Details can be found by clicking the Returns Policy link at the bottom of each ShopJimmy Store's page.