Make a Return

How to Make a Return

Please make sure your Return meets the following criteria and then click "Start Returns Process" below (US only):

1. Is it within 30 days of when you placed this order?

Example SJ Barcode

2. Is the product you're returning over $25 (final cost of item, shipping/tax not included)?

3. Does the part(s) you’re returning have our ShopJimmy barcode ID? If a part is returned without our identifier, we will send you an email the day we receive it. If we don't hear back from you within a week, we'll give you a call. If two weeks pass after we received your return and we can't get in touch with you, we will be forced to deny the return.

4. Is your part(s) securely packed with protective material and includes all original labels and stickers? Did you write your RMA Number on the outside of your shipping box?

5. Will your return arrive at ShopJimmy within 30 days of when you received your RMA Number? Please double-check that your Return meets the above specifications. Incorrect returns will be denied by our Returns Department and sent back to you at your expense. For more information, please read our complete Returns Policy.

International Customers

If your Return meets the same criteria on this page (to the left), please contact us to receive an RMA Number. We need to process your Return manually at this time. Thanks!

Phone: +1 (877) 881-6492 | Email:

Clientes Internacionales

Si su declaración cumple los mismos criterios de esta página (a la izquierda), por favor póngase en contacto con nosotros para recibir un número de RMA. Tenemos que procesar su devolución manualmente en este momento. Gracias!

Teléfono: +1 (877) 881-6492 | Email:

Les Clients Internationaux

Si votre retour répond aux mêmes critères sur cette page (à gauche), se il vous plaît nous contacter pour recevoir un numéro de RMA. Nous avons besoin pour traiter votre retour manuellement à cette époque. Merci!

Téléphone: +1 (877) 881-6492 | Email: