Repair & Share Success Story

No picture but passed flashlight test and had audio - Louis on December 27th, 2018

I have a Samsung 50" LED TV that lost its picture but had audio and passed the flashlight test, so I knew I had a bad backlight. All the capacitors were good on the boards, so I tried checking the voltage to the LEDs using my only voltmeter (analog) and wasn't having any luck getting readings. I used the chat feature and the support person suggested that it was most likely the LED strips. Rather than diagnose each individual LED, I decided to buy a new set of LED strips, which solved the problem. I couldn't have done it without the videos and tech support........thanks for both!

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